Federal regulations require the Child Support Division to open cases and establish accounts at the request of either parent. Support payments must be paid to the agency specified in the court order (usually the Jefferson County Clerk) for the other parent to receive credit. GENERALLY, NO CREDIT WILL BE GIVEN FOR PAYMENTS MADE TO THE CUSTODIAL PARENT OR IN-KIND PAYMENTS SUCH AS PURCHASE OF CLOTHING, SCHOOL SUPPLIES, RENT, ETC. Paying through the Clerk will ensure an accurate record of your payments. Payments should always clearly identify the case number and for whom the payment is made.