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FAQ's

What is my non-emergency number?
Your non-number is the number you should use to report all non-emergency situations. Using your non-number allows your 9-1-1 center to better prioritize calls and gets help to those in life or property threatening situations as fast as possible. Your call is important to us and the agencies we serve!

The non-emergency number for the Jefferson County Sheriff’s Office is (812) 265-2648.
The non-emergency number for the Madison Police Department is (812) 265-3347.

Non-emergency calls may include reports of:
  • Abandoned Vehicles
  • Loud Music or Party Complaints
  • Follow Up Calls
  • Non-Injury/Non-Blocking Accidents
  • Dead Animals
  • Illegal Parking
  • Crimes that are NOT in progress or just occurred
If there is any doubt, call 911!

How do I obtain a new 911 address?
If you are outside the Madison city limits, you must first contact the Jefferson County Surveyor’s Office to get a building permit. If you are within the city limits, contact the City of Madison Planning Commission to get your permit. After you have an approved permit, you may contact the 911 Administrative Office to receive your new address.

How do I obtain a 911 address on a state road?
An applicant must contact the Seymour Office of the Indiana Department of Transportation in order to obtain a driveway permit. The following telephone numbers, locations, and working hours shall be used in referring the applicant to the District:

Telephone Number: (812) 522-5649
Fax Number: (812) 522-7658
Location: 185 Agrico Lane - Seymour, IN 47274
Hours: 8:15 A.M. to 4:45 P.M.
Email: secommunications@indot.IN.gov
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